E-commerce AI chatbot · Free to start · $19/mo paid

AI Chatbot for E-commerce

An AI that knows your products, shipping policy, and FAQs — answers buyer questions 24/7 before they abandon their cart.

Takes 10 minutes · Cancel anytime · No AI markup ever

How E-commerce businesses use BYOKChat

🛍️

Answer product questions before buyers leave

Train the chatbot on your product descriptions, sizing guides, and specs. It answers comparison questions, availability questions, and feature questions instantly.

📦

Handle shipping and return FAQs automatically

Upload your shipping policy and return policy. The chatbot handles these high-volume questions without involving your team.

🎯

Capture pre-purchase leads

Visitors who aren't ready to buy can leave their email via chat. You follow up with the full conversation context.

🌙

24/7 availability — no staff needed

Unlike live chat, BYOKChat's AI is always on. Visitors at 2am get real answers from your product knowledge base.

What's included on every plan

🔑

Zero AI markup

Your API key, your bill — no markup

📚

Train on your content

PDFs, URLs, text — up to 500MB

🎯

Lead capture

Name + email from every conversation

📊

Full funnel analytics

Visitors → leads → signups → paying

One script tag embed

Any website — no build step

🤖

6 AI providers

OpenAI, Anthropic, Gemini + more

Set up in 10 minutes

1

Sign up free

No credit card. Create your chatbot in 30 seconds.

2

Paste your API key

OpenAI, Anthropic, or Gemini. Encrypted. You pay them directly.

Step-by-step guide →
3

Add your content

Paste URLs or upload PDFs. BYOKChat trains the AI on your knowledge base.

4

Embed one script tag

Copy from the Embed tab. Paste on your site. Done.

Simple, honest pricing

Every feature on every plan. No AI markup. Cancel anytime.

Free

No credit card needed

$0/month
  • 50 conversations / month
  • Unlimited messages
  • Crawl up to 200 pages
  • 1 chatbot
  • Lead capture
  • Analytics
Start free
MOST POPULAR

Solo

Scale without limits

$19/month
  • 5,000 conversations / month
  • Unlimited messages
  • 5 active chatbots
  • 500MB training data
  • Lead capture + analytics
  • Webhook / Zapier
  • Priority support
Get Solo →

+ Your own OpenAI / Anthropic / Gemini API costs — paid directly to them, zero markup from us.

Frequently asked questions

Can the chatbot answer questions about specific products?+

Yes. Add your product page URLs to BYOKChat's knowledge base. BYOKChat crawls the content and trains the AI on your product descriptions, specs, pricing, and availability. It can answer 'Does this come in size XL?' or 'What's the return policy on this item?' from your actual content.

Can the chatbot check order status?+

Not natively — BYOKChat doesn't connect to your order management system. It answers questions from your trained content only. For order lookups, you can point users to your order tracking page via the chatbot.

Does BYOKChat work with Shopify?+

Yes. Add BYOKChat's script tag to your Shopify theme's footer.php. The chatbot appears on all store pages. Train it on your product URLs for best results.

What does BYOKChat cost?+

The free plan includes 50 conversations per month. Paid starts at $19/month with 5,000 conversations. You bring your own OpenAI key — zero AI markup.

Get your E-commerce chatbot live today

Free to start. No credit card. Train on your content and embed in 10 minutes.

Start free — no credit card →

Takes 10 minutes · Cancel anytime · No AI markup ever