Tidio is a live chat tool with AI bolted on. BYOKChat is an autonomous AI chatbot from day one — $19/month, no agents needed.
Takes 10 minutes · Cancel anytime · No AI markup ever
Price comparison
Tidio
$29–$749/mo
+ AI markup on every message
Free to start
$19/mo
Zero AI markup — ever
✓ Choose BYOKChat if:
→ Stick with Tidio if:
We'd rather you make the right choice than the wrong one. Both tools have real uses.
Honest. Every ✗ is real. Every ✓ is verified.
| Feature | BYOKChat | Tidio |
|---|---|---|
| Starting price | $19/mo flat | $29/mo |
| Pricing model | Flat per account | Per agent seat |
| AI markup on usage | None — you pay OpenAI directly | Yes (Lyro AI credits) |
| Bring your own API key | Yes ✓ | No ✗ |
| Autonomous AI responses | Yes ✓ (primary feature) | Yes (Lyro — add-on) |
| Human agent live chat | No ✗ | Yes ✓ |
| Lead capture | Yes ✓ | Yes ✓ |
| Knowledge base training | Yes — PDFs, URLs, text | Limited |
| Embeddable widget | Yes ✓ | Yes ✓ |
No credit card. Create your chatbot in 30 seconds.
OpenAI, Anthropic, or Gemini. We encrypt it. You pay them directly.
Step-by-step guide →Paste URLs or upload PDFs. BYOKChat trains the AI on your knowledge base.
Copy it from the Embed tab. Paste on your site. Done.
Every feature on every plan. No AI markup. Cancel anytime.
Try it — no card needed
Everything you need to scale
The math
Why BYOK saves money
You pay OpenAI directly at $0.001–0.003/conversation at current GPT-4o mini rates.
Tidio is primarily a live chat platform — built for human agents to respond to visitors, with AI (Lyro) as an add-on. BYOKChat is an autonomous AI chatbot — there are no human agent seats. You train it on your content and it answers questions 24/7. If you want humans in the loop, Tidio is built for that. If you want AI handling everything autonomously at a flat monthly rate, BYOKChat is designed for that.
Yes, especially for teams. Tidio charges per agent seat beyond a single operator. BYOKChat is $19/month flat regardless of team size. Tidio's Lyro AI conversations also carry a per-conversation cost on top of the seat fee. BYOKChat's AI cost is your OpenAI or Anthropic bill — typically $1–5/month for small to medium volume.
Yes — that's exactly what it's built for. BYOKChat's chatbot is trained on your documents and website content. When a visitor asks a question, the AI answers from your knowledge base — no human needs to be online. Captured leads (name + email) appear in your dashboard whenever you check.
If you use Tidio primarily for its Lyro AI chat and don't need human agent features, yes. BYOKChat trains on your help docs and product pages, handles common questions automatically, and captures leads. If you rely on Tidio for a human team managing a shared inbox, BYOKChat doesn't replace that.
Yes. 50 conversations per month, unlimited messages, train on up to 200 pages. No credit card required.
No credit card. No AI markup. Train on your content and embed on your site in 10 minutes.
Start free — no credit card →Takes 10 minutes · Cancel anytime · No AI markup ever