Tawk.to is free live chat — but it requires a human to respond. BYOKChat is $19/month and the AI answers questions 24/7, no humans needed.
Takes 10 minutes · Cancel anytime · No AI markup ever
Price comparison
Tawk.to
Free (no AI)
+ AI markup on every message
Free to start
$19/mo
Zero AI markup — ever
✓ Choose BYOKChat if:
→ Stick with Tawk.to if:
We'd rather you make the right choice than the wrong one. Both tools have real uses.
Honest. Every ✗ is real. Every ✓ is verified.
| Feature | BYOKChat | Tawk.to |
|---|---|---|
| Monthly price | $0 free / $19 paid | Free |
| AI chatbot (autonomous) | Yes ✓ | No ✗ |
| 24/7 availability | Yes ✓ (AI is always on) | Only when agents are online |
| Knowledge base training | Yes — PDFs, URLs, text | No ✗ |
| Lead capture | Yes ✓ (automated) | Manual only |
| Human agent live chat | No ✗ | Yes ✓ |
| Cost at scale | $19/mo flat | Free + $1/hr agent costs |
No credit card. Create your chatbot in 30 seconds.
OpenAI, Anthropic, or Gemini. We encrypt it. You pay them directly.
Step-by-step guide →Paste URLs or upload PDFs. BYOKChat trains the AI on your knowledge base.
Copy it from the Embed tab. Paste on your site. Done.
Every feature on every plan. No AI markup. Cancel anytime.
Try it — no card needed
Everything you need to scale
The math
Why BYOK saves money
You pay OpenAI directly at $0.001–0.003/conversation at current GPT-4o mini rates.
Tawk.to is free live chat software that requires a human agent to respond to every conversation. If nobody is online, visitors get no response. BYOKChat runs an AI trained on your content that answers questions automatically, 24/7. The $19/month buys back the time you'd spend manually responding — and captures leads from every conversation, even at 3am.
No. BYOKChat is an autonomous AI chatbot. You train it on your docs, FAQs, and website content. When a visitor asks a question, the AI answers from your knowledge base. No human needs to be online. You review conversations and captured leads in your dashboard when it suits you.
For FAQ-type questions and lead capture, yes. BYOKChat costs $19/month regardless of conversation volume. At $1/hr for human agents, 19 hours of staffing equals BYOKChat's monthly cost — and human agents don't handle hundreds of simultaneous conversations. For complex support that genuinely requires human judgment, human agents are still the right choice.
Whatever you train it on. Upload your pricing page, help docs, product FAQs, and any PDFs. The AI answers based on that content. If a visitor asks something outside your knowledge base, the bot tells them to contact you directly rather than making something up.
Yes. 50 conversations per month, unlimited messages, train on up to 200 pages. No credit card required. You can start free and upgrade to $19/month when you need more volume.
No credit card. No AI markup. Train on your content and embed on your site in 10 minutes.
Start free — no credit card →Takes 10 minutes · Cancel anytime · No AI markup ever