Tawk.to Alternative

Tawk.to is free live chat software that requires a human agent to respond to every conversation. If nobody is online, visitors get no response. BYOKChat runs an AI trained on your content that answers questions automatically, 24/7. The $19/month buys back the time you'd spend manually responding — and captures leads from every conversation, even at 3am.

No. BYOKChat is an autonomous AI chatbot. You train it on your docs, FAQs, and website content. When a visitor asks a question, the AI answers from your knowledge base. No human needs to be online. You review conversations and captured leads in your dashboard when it suits you.

For FAQ-type questions and lead capture, yes. BYOKChat costs $19/month regardless of conversation volume. At $1/hr for human agents, 19 hours of staffing equals BYOKChat's monthly cost — and human agents don't handle hundreds of simultaneous conversations. For complex support that genuinely requires human judgment, human agents are still the right choice.

Whatever you train it on. Upload your pricing page, help docs, product FAQs, and any PDFs. The AI answers based on that content. If a visitor asks something outside your knowledge base, the bot tells them to contact you directly rather than making something up.

Yes. 50 conversations per month, unlimited messages, train on up to 200 pages. No credit card required. You can start free and upgrade to $19/month when you need more volume.